• Currently Internet access is delivered to most properties in your area via copper connections. These are limited to speeds of between 4-8mb and are prone to regular failures due to the age of the solution.
• To access high speed Internet , a Fibre connection from your property to the nearest exchange is required. In the case of Apartments, you also need additional cabling from each unit to the local Fibre termination point.
• Fibernow Ltd. has been given the permission to bring our own dedicated Fibre to your Development and cable all of the Apartments. This allows us to provide residents with speeds up to 1Gbps connectivity now and up to 10Gb in the future. No other Service provider has installed the required infrastructure and therefore only Fibernow are able to deliver high speeds across the Buildings.
• Fibernow will also deploy our high speed wireless technology which will deliver speeds up to 1Gbs to individual Houses across the development. This allows for quick installations and means there is no disruption caused by laying fibre cables

The Fibernow Internet  service is completely separate from BT. We bring our own fibre to your community. Additionally, we install our own wiring infrastructure throughout the buildings. Once subscribed our service you will no longer need any BT services therefore no phone line.

• We specialise in providing the high speed fibre broadband and currently don’t offer any additional TV or mobile phone services. However we will be Beta testing a TV service within the next couple of months . Click HERE to register your interest to participate.

Fibernow has a target date of 1st May to launch our service.

This cost is broken in three parts :-

1. Set up free – One time cost 
2. Monthly Subscription based on package selected
3. Additional Monthly Fees , for Wifi Mesh Pack ( for larger properties )                                                                              For our updated price list follow this link . 

Fibernow needs a minimum of 50 initial subscribers to rollout our services across the area. The confirmation fee of 50.99 is used to validate the demand for our services before deployment begins.

Once the service goes live, the same confirmation fee ,will applied to the customer’s account as an installation fee.

This covers our engineers attending your property to install the Fibernow cabling and Router.

Customers joining after Initial launch will also pay the 50.99 Install fee.

Persons who completed payment will be setup with a fibernow service account.
Our service should be ready by mid April at which time you will be sent a email requesting that you book a installation date for our engineer to attend your property. Once all local infrastructure is set up you can log into your Fibernow members area to make payment for your package.

• Installation Process

Our engineer will drill a small hole (10mm), in most cases above your front door, and will run a discreet, surface-mounted cable inside your property to the closest plug socket. This will allow you to plug in your Fibernow router and connect to our service. 

Fibernow only uses white cables which are carefully routed to minimise visibility in your home.

In most cases, our installs take about  hour and our engineer will always clean up after themselves. If you’re renting, please make sure you get permission from the landlord or homeowner before booking the installation. 

N.B Please note you MUST clear the area for install before the technician arrives. 

• Router Installation

Each customer will receive as part of their service a Free Wireless  Router. For much larger properties where you require additional wireless coverage, we can provide an upgraded  mesh solution. This comprises of up to 3 units which work together to spread the wireless signal throughout your home. This mesh wireless solution which will costs an extra £5.99 per month. In most cases , our engineer will set up the Fibernow Router as part of your installation, so you start enjoying your connection right away.

• Getting on the Wi-Fi

Everything you need to get connected to your Wi-Fi network is  a label on the bottom of your Fibernow  router.

• First things first, pick your device (phone, laptop, tablet, whatever you like) and head to settings.
  
• Select your network (SSID – you can find this on the back of your Router) and enter your password (also on the back of your Router).

That’s it – Wi-Fi Connected.

Our Solution is Inherently secure, with Firewalls at the core of the network. These allows us to provide required segmentation between each customer as they traverse our network to the Internet. Additionally the firewalls allow us to provide a base level security from Internet threats such as malware and viruses. Please note Fibernow does not apply any filtering or control  to customer traffic by default.